Manulife's Asia director of martech lead departs

Manulife's director, martech lead Asia Leo Lau (pictured) is departing the company after a four-year tenure. His final day is scheduled for the end of July.

Announcing his departure on LinkedIn, Lau shared that he is currently on garden leave, offering a humorous take on the transition: "While the term sounds very pastoral, finding a garden to actually sit in is the hardest part of living in Hong Kong. I’ll likely be 'gardening' on a very small balcony or just staring at a succulent."

Lau, who began his career in web development during the dawn of the internet, brings over 20 years of experience in digital marketing and analytics across the APAC insurance sector.

During his time at Manulife, he was responsible for overseeing the martech ecosystem to drive customer acquisition, engagement, and service across digital touchpoints. An active voice in the industry, Lau is a recognised Adobe Analytics Champion and community advisor, frequently contributing to the analytics community through speaking engagements and blogging.

"I’m taking this time to recharge my batteries and sharpen my tools, but the 'open to work' light is still flickering in the background," Lau added, noting he is seeking his next challenge in consultancy or leadership.

His departure comes as Manulife continues to aggressively scale its AI and data capabilities. The insurer recently appointed Hongjuan Liu as chief AI and data officer for Hong Kong and Macau to help establish the city as a regional "Centre of excellence."

This move was further bolstered by the relocation of Mark Czajkowski (pictured right), Chief AI Officer for Asia, from Singapore to Hong Kong. These leadership shifts underscore Manulife’s strategic priority to evolve into an AI-powered organisation, anchoring Hong Kong as its primary hub for regional innovation.

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