Singpost head of strategy and communications steps down amid organisational restructure

Lee Eng Keat, head of strategy and communications at Singapore Post (SingPost), has stepped down from his role. In a LinkedIn post on Tuesday (1 April), Lee wrote that he has concluded his chapter with the postal service provider and is moving on to explore new opportunities. 

"I want to take the opportunity to wish my friends continued success as a number of us would be going through similar transitions and embarking on new roles with different companies," he added. 

Lee plans to pursue his personal passion of mentoring and advising agrifood innovation companies on its scale up and market expansion efforts especially in Southeast Asia.

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In addition to Lee's departure, four other key executives have left their respective positions. Noel Singgih, the provider's group chief information officer, wrote in a LinkedIn post that he will be stepping down from his role alongside "accomplished colleagues". 

"We stand firmly by the value and impact of our contributions, which were centered on building a globally competitive and expanding SingPost. The current trajectory marks a distinct shift, and its future path will be independent of our past endeavors," he added. 

Michelle Lee, chief sustainability officer at SingPost, said she will be embarking on a new chapter after four years with the company adding that it was a "privilege to contribute to Singapore's iconic postal and e-commerce logistics service provider". Audrey Teoh, chief information security officer at SingPost, also announced her departure in a LinkedIn post on Tuesday. Moreover, according to CNA, Sehr Ahmed, group chief people officer at Singpost, has also stepped down from her role.

In conversations with MARKETING-INTERACTIVE, a SingPost spokesperson stated that the company is undertaking an organisational restructure taking place over several months. 

"Out of respect for employee privacy, we do not disclose specific details on individual personnel. Our focus remains on maintaining operational strength and sustainability while managing this process with care for our employees," the spokesperson added. 

In February this year, SingPost noted that it would be laying off 45 employees in the coming months to restructure to right-size and devolve corporate functions to its business units. At the time, a SingPost spokesperson clarified that the retrenchments were unrelated to any previous incidents or whistleblower reports. 

Prior to the layoffs, SingPost appointed Neo Su Yin as the company's group chief operating officer (GCOO) after making headlines around the terminations of its senior leadership. The move came after its group chief executive officer (GCEO), group chief financial officer (GCFO), and chief executive officer of its international business unit operations (CEO-IBU) were asked to leave following an investigation into the mishandling of a whistleblowing report.

The whistleblowing report allegedly said that SingPost's international e-commerce logistics parcel business manually entered delivery status codes without basis or supporting documentation, with the intention of avoiding contractual penalties with one of its biggest customers. 

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