SG consumer watchdog CCCS to regulate product safety in expanded role

The Competition and Consumer Commission of Singapore (CCCS) will officially take on expanded consumer protection functions from 1 July this year, as part of a regulatory reshuffle under the Competition (Amendment) Act 2025.

The move will see CCCS assume oversight of consumer product safety and legal metrology, functions previously managed by Enterprise Singapore (EnterpriseSG). This includes the Consumer Product Safety Office (CPSO) and the Weights and Measures Office (WMO), both of which will now fall under CCCS’s purview.

With the transfer, CCCS becomes the central agency for consumer product safety standards, fair trading practices, and measurement accuracy in consumer transactions. This consolidation is intended to strengthen Singapore’s regulatory framework by bringing together consumer protection and competition enforcement under a single authority.

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According to CCCS, the integrated oversight aims to improve market integrity, drive innovation, and create a more trusted trading environment, reinforcing Singapore’s position as a leading business hub.

Existing regulatory requirements, registrations, and certificates issued by the CPSO and WMO will remain valid under CCCS’s authority. CCCS and EnterpriseSG said they are working closely to ensure a seamless transition with minimal disruption to businesses and consumers.

"This consolidation of various consumer protection functions under CCCS marks a significant milestone in strengthening Singapore's consumer protection framework. By bringing these complementary regulatory roles together, we can explore ways to reap greater operational synergies and develop a more robust consumer protection regulatory framework to serve businesses and consumers alike," said Alvin Koh, chief exectuive of CCCS.

"We are committed to collaborating with industry stakeholders to ensure a smooth transition and to uphold Singapore's reputation for marketplace excellence and integrity," he added.

The expanded mandate builds on CCCS’s recent actions in the consumer space. In June, the agency scrutinised Agoda’s website and app for potentially misleading design elements. The travel platform has since voluntarily agreed to make changes, following CCCS investigations, to ensure consumers receive clear and accurate information before making bookings.

Earlier this year, wellness brand OSIM also pledged to improve transparency after CCCS raised concerns about its marketing practices, including endorsements, suitability disclosures, and pricing. The brand has since implemented internal compliance measures to better align with Singapore’s fair-trading laws.

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