EOC’s universal design award scheme: Turning accessibility into opportunity

Hong Kong is evolving into a city that values inclusivity not just as a social responsibility, but as a driver of innovation and growth. The Equal Opportunities Commission (EOC) has launched the second edition of its Universal Design Award Scheme (UDAS), inviting companies and organisations across sectors to showcase how they are embedding diversity and inclusion into their premises and services, positioning themselves as forward-thinking leaders in a market where customers increasingly reward brands that prioritise accessibility and social impact. 

Why accessibility is good business 

Universal design is often seen through the lens of social equity, but its commercial case is equally compelling. Accessible shopping malls, restaurants and leisure venues naturally attract families, tourists and people with diverse needs, expanding foot traffic, repeat visits and revenue streams.  

Offices that integrate inclusive design foster belonging, reduce turnover and boost productivity. At the same time, recognition under the UDAS signals to customers, partners and investors that your company or organisation is committed to progressive values and future-ready practices.  

Recognition that resonates 

The first UDAS drew strong participation across five application categories, namely shopping malls and retail spaces, office buildings and office spaces, restaurants, buildings and sites with recreational sports or cultural purposes and revitalised sites. The second UDAS builds on this momentum, offering companies and organisations the opportunity to gain recognition for their efforts. Categories span across everyday touchpoints—including newly added ones for public and private residential buildings and higher education institutions—ensuring that no matter the sector, there is a pathway to demonstrate leadership in accessibility. 

Beyond facilities: Addressing hidden barriers 

The EOC has also introduced Breaking Barriers: Insights from the EOC Cases, a guide that highlights common operational and attitudinal challenges faced by persons with disabilities. This resource underscores that inclusivity is not only about ramps and elevators—it is about rethinking policies, training staff and cultivating empathy. Organisations that embrace this holistic approach stand out as pioneers of genuine inclusion. 

A timely call to action 

As businesses plan for 2026, the UDAS offers a unique opportunity to align corporate priorities with social impact. By applying for the UDAS, organisations can showcase their commitment to accessibility, strengthen their reputation as socially responsible innovators and join a growing movement that is reshaping Hong Kong into an inclusive city for all.  

Application is now open until 31 March 2026. Please visit https://www.eoc.org.hk/en/udas for more details.  

This article is sponsored by The Equal Opportunities Commission.